Legal
Health & Safety
This policy is designed to safeguard consumers and outline Glowming's commitment to health, safety, and regulatory compliance.
Introduction
Glowming Limited is committed to producing high-quality, safe, and carefully formulated wellness drinks. Our goal is to enhance the wellness and beauty of our customers through scientifically backed, thoroughly tested, and carefully formulated products. This policy outlines the measures we take to ensure the health and safety of our products for all users.
Compliance with Regulations
We adhere to all local, national, and international regulations and standards applicable to dietary supplements and food products, including FDA guidelines and South Africa's relevant health legislation. Ingredients, labelling, marketing, and advertising of our products will meet or exceed these standards.
Ingredient Safety and Transparency
All ingredients in our drinks and other products (collectively "products") are selected based on extensive scientific research and evidence of safety. We use high-quality, non-toxic ingredients that are generally recognized as safe (GRAS) for consumption. Each 20g sachet contains active ingredients such as Marine Fish Collagen, Glutathione, L-Carnitine, Psyllium Husk, and Ashwagandha. Full ingredient lists, including active and inactive components, are available on product labels and our website. Potential allergens are clearly indicated.
Product Testing
Before market release, our products undergo extensive testing, including microbiological testing, shelf-life testing, and safety assessments. We conduct regular quality assurance tests on every batch of our products to ensure consistency and safety. Over 60 million sachets have been sold globally across South Africa, Australia, the Philippines, and the USA.
Responsible Marketing and Usage
Our marketing materials promise only what our products can deliver, based on scientific and anecdotal evidence. We avoid making unverified health claims. Clear usage instructions are provided with every product, mix one sachet with 150-200ml of water daily. We advise consumers to consult with healthcare professionals before starting any new supplement, particularly if they are pregnant, nursing, have existing health conditions, or are using medication.
Who Should Not Use Glowming
- Pregnant or breastfeeding women
- Children under 16 years of age
- Individuals on prescription medication should consult their doctor before use
Reporting and Feedback
A straightforward system for reporting adverse effects or product complaints is available to consumers. We actively encourage feedback and use consumer input to continuously improve product safety and customer satisfaction.
Policy Review and Update
This health and safety policy is reviewed annually and updated as necessary to reflect changes in regulations, industry best practices, and consumer needs. Any changes to the policy will be communicated through our official channels.
Have a question?
We're happy to help. Reach out to our team any time.