Win 3 Nights in Cape Town: Competition Rules

1. The promoter

1.1 This competition is run by Riven Online Software Services (Pty) Ltd (registration number 2010/020898/07), trading as Glowming SA ("Glowming", "we", "us").

1.2 Postal address: PostNet Suite 123, Private Bag X2, Ruimsig X2, 1732, Gauteng, South Africa. Email: contact@glowming.co.za. WhatsApp: +27 83 674 2250.

1.3 These rules are available free of charge at glowming.co.za/pages/competition-rules for the whole competition period, and a copy is kept as a record for at least three years after the competition ends. We will send a copy to anyone who asks, at no cost.

2. The competition period

2.1 The competition opens when the Glowming launch email is sent on Friday 25 September 2026, and closes at 23:59 on Monday 30 November 2026 (South African time) (the "competition period").

2.2 Entries earned outside the competition period do not count.

3. Who may enter

3.1 The competition is open to natural persons who are 18 years or older and resident in South Africa, with a valid South African identity document or passport.

3.2 The following people may not enter and may not win: directors and employees of the promoter; the promoter's suppliers, agencies and advertising partners involved in running the competition; any agent or consultant engaged by the promoter to run the competition; any person or entity that controls, or is controlled by, the promoter; the independent person overseeing the draw (clause 8); Hello Cape Town staff; and the spouses, life partners, business partners and immediate family members of any of these people.

3.3 Glowming affiliates and Glowming Journey hosts may enter and earn entries like anyone else.

3.4 Each person may win only once.

4. How to enter and earn entries

4.1 No purchase is necessary to enter. You can earn entries free of charge by joining the Glowming Journey, by the daily ritual entry (a Glowming Journey diary check-in, or a #MyGlowmingRitual post or check-in on Instagram, TikTok, a Glowming Facebook Group or the Glowming Facebook Page, one entry a day whichever route you use) and by posting a #GlowmingJourney story in week 6 of your Glowming Journey.

4.2 During the competition period you earn entries as follows:

(a) Each Glowming pouch you buy: 1 entry per pouch.
(b) Starting a Glowming subscription: 5 entries, plus 2 entries for each monthly subscription delivery after that.
(c) A friend's first order bought through your own Glowming Journey referral link: 3 entries.
(d) Joining the Glowming Journey: 2 entries, once.
(e) An order placed with your personal Glowming R50 comeback code: 5 bonus entries, once.
(f) The daily ritual entry: 1 entry a day, for a Glowming Journey diary check-in or a #MyGlowmingRitual post or check-in on Instagram, TikTok, a Glowming Facebook Group or the Glowming Facebook Page, whichever route you use (never more than 1 a day).
(g) A #GlowmingJourney story posted in week 6 of your Glowming Journey: 3 entries, once.

4.3 Entries are linked to the name, email address or mobile number you used, and for social media entries to the Instagram, TikTok or Facebook handle you give when you join the Glowming Journey. Tag @glowmingsa in your Instagram and TikTok posts so we can find them. You can ask for your entry count at any time at contact@glowming.co.za.

4.4 Orders that are cancelled or refunded, in full or in part, lose the entries they earned.

4.5 Posts and check-ins must show you making or drinking Glowming, or tell us how your ritual is going. They must be your own, must not include before-and-after body photos, must not include other people without their consent, and must follow the rules of the platform they are posted on. We may refuse entries for content that breaks these rules.

4.6 Reviews and video testimonials do not earn entries. Posts on personal Facebook profiles do not earn entries.

4.7 Orders bought at the Glowming Journey host special price do not earn entries.

4.8 We do not charge anything to enter beyond the normal cost of the products you choose to buy. We will not raise the price of Glowming products because of this competition.

4.9 Standard data or SMS costs may apply to online entries. Where an entry is transmitted electronically, the cost to you will not exceed R1.50, and that amount covers all related electronic communication about that entry, in line with regulation 11 of the Consumer Protection Act Regulations.

5. The prizes

5.1 There is one grand prize for the winner and one companion:

5.1.1 three nights' accommodation at a Hello Cape Town apartment in Cape Town, chosen by the winner, valued at around R9,400.00 including VAT, depending on the dates and apartment the winner selects;

5.1.2 a travel voucher to the value of R8,000.00 including VAT, paid to the winner to make their own travel arrangements; and

5.1.3 high tea for two at the Belmond Mount Nelson Hotel, Cape Town, valued at R1,300.00 including VAT for two people.

5.2 Total grand prize value: around R18,700.00 including VAT, depending on the accommodation.

5.3 The stay must be taken between 1 February 2027 and 30 November 2027, excluding school holidays, public holidays and long weekends, subject to availability, and booked at least 30 days in advance.

5.4 The prize does not include anything not listed in clause 5.1, such as meals other than the high tea, spending money, insurance or transport not covered by the travel voucher.

5.5 Apart from the travel voucher amount in clause 5.1.2, the prize cannot be exchanged for cash. If a part of the prize becomes unavailable for reasons beyond our control, we will replace it with something of equal or greater value.

5.6 Weekly flavour prize: each week of the competition period, the Glowming Journey member who checked in most consistently that week wins two Glowming pouches of their choice (valued at R798.00 including VAT and delivery). If more than one member checked in equally often, the weekly winner is drawn at random from them.

6. How the winner is chosen

6.1 The grand prize winner will be drawn at random from all valid entries, on or before 11 December 2026. Each entry is one chance to win.

6.2 The draw will be done electronically using random-selection software, in the presence of, and certified by, the independent person named in clause 8.

6.3 The winner will be contacted by phone and email within 3 business days of the draw. If we cannot reach the winner within 7 days, or the winner does not accept the prize within 7 days, or the winner is not eligible, a new winner will be drawn the same way.

6.4 The winner must provide a copy of their identity document and sign a prize acceptance form confirming they are eligible, before the prize is handed over.

7. Announcing the winner

7.1 We will announce the winner's first name, surname initial and town on glowming.co.za and the official Glowming Facebook Page within 14 days of the draw.

7.2 The winner may refuse to take part in any publicity, and may refuse to let us use their name or image. Taking part in publicity is never a condition of receiving the prize.

8. Independent oversight and records

8.1 The draw is overseen and certified by HC Pretorius Inc, an independent auditor who is not connected to the promoter.

8.2 The promoter will keep, for at least three years after the competition, the records required by regulation 11 of the Consumer Protection Act Regulations, including:

full details of the promoter, including registration numbers, addresses and contact numbers;
the rules of the competition;
a copy of the offer to take part in the competition;
the names and identity numbers of the persons responsible for conducting the competition;
a full list of all the prizes offered;
a representative selection of the materials marketing the competition, or an electronic copy;
a list of every occasion the competition was marketed, including dates, medium used and where the marketing took place;
the names and identity numbers of the persons responsible for selecting the prize winners;
the date the prize was received and the winners' signed acknowledgement (or, where that is not possible, proof the prize was sent by post or electronic means);
declarations under oath by the persons who selected the winners, confirming the winners were not, to their knowledge, directors, members, partners, employees, agents or consultants of the promoter or a controlling or controlled entity or marketing service provider, or their spouses, life partners, business partners or immediate family;
the basis on which the winners were determined;
a summary of the proceedings to determine the winners: who took part, when, where, and whether the proceedings were open to the public;
a copy of the certified draw result, including the name and identity number of the independent person who oversaw it;
the means and frequency by which winners were announced;
a list of the names and identity numbers of the winners;
a list of the dates prizes were handed over or paid;
where a winner could not be contacted, the steps taken to contact or inform them;
where a winner did not receive or accept a prize, the reason and the steps taken;
a record of the media in which the competition was advertised.

9. Social media

9.1 This competition is not sponsored, endorsed or administered by, or associated with, Facebook, Instagram, TikTok or Meta. You are giving your information to Glowming, not to any of those platforms.

10. Your personal information

10.1 We collect your name, contact details, order information and, if you give them, your Instagram, TikTok and Facebook handles, to run this competition, count your entries, contact winners and keep the records the law requires.

10.2 We process your information in line with the Protection of Personal Information Act, 2013, and our privacy policy at glowming.co.za/policies/privacy-policy. We will not send you marketing unless you have agreed to receive it, and you can unsubscribe at any time.

10.3 Glowming Journey diary health information (how you feel) is only used as described when you joined the diary, and does not affect your entries or your chances of winning.

11. General

11.1 By entering, you agree to these rules. The promoter's decision on any matter relating to the competition is final, subject to the Consumer Protection Act, 2008.

11.2 We may disqualify entries that break these rules, are fraudulent, or were made by automated means, multiple accounts or false details.

11.3 We may change or end the competition if circumstances beyond our control make it necessary, and will tell entrants on glowming.co.za. Any change will not reduce the prize or the entries already earned.

11.4 To the extent the law allows, we are not responsible for loss or damage from taking part in the competition or using the prize, except where caused by our gross negligence. This does not limit any rights you have under the Consumer Protection Act.

11.5 These rules are governed by the law of South Africa.

11.6 Questions: contact@glowming.co.za or WhatsApp +27 83 674 2250.